How Statements work on payPod

What are statements on payPod?

The statements are account statements for your clients. They summarize all of the invoices, payments and credit notes applied for a specific client.

Break-down

Take the following example. If you created a statement for the dates between 01 February 2021 and 28 February 2021, the following will reflect:

Opening balance

This is the first line item - it is the total outstanding balance prior to 1 February, taking into account all historical invoices, payments and credit notes for a client.

Payments / Invoices / Credit Notes

Each of these that were created in February will be a separate line item.

Closing Balance

This is the total outstanding or owing at the end of the selected date range (28 February).

The debit column indicates that the client account owes that amount, while the credit column indicates that the client has paid that amount. The balance column is the balance after taking into account the debit/credit on that line.

Save / Save & Regenerate

When editing a statement, there is a button at the bottom reading "Save" and "Save and regenerate line items".

Save: This buttons saves exactly what you see, and does not automatically update the line items. Save and regenerate line items: This button will delete all of the line items and regenerate them based on the invoices, payments and credit notes in the selected date range.

Frequently Asked Questions

I marked my invoice as paid, why doesn't the payment reflect on the statement?

Simply marking an invoice as paid will not reflect the payment on a statement. You must add a payment to record the date and amount paid.

Why aren't my new invoices and payment automatically pulling through?

The statements will only pull in new invoices & payments when clicking "Save & Regenerate" (see above).